JackpotCity has been around for almost twenty years, making it a tried-and-true option for online gamblers. The online casino has been approved by the Malta Gaming Authority and has a wide variety of exciting real money slots and games from industry leaders.
Use common payment ways, get in touch with a live agent any time, and learn all you need to know from the comprehensive Help Centre.
This online casino offers a realistic simulation of the real thing. Want to find out more? Let’s start from the beginning. Here begins my analysis of JackpotCity.
Playing at JackpotCity Casino: the Real Deal
If you’d prefer a lighter theme, you may alter JackpotCity’s default dark backdrop via the settings menu accessible via your account. It takes some practice to navigate around, but once you know where everything is, navigation is simple.
The only thing I don’t like is that the logged in and logged out versions look and function differently.
A JackpotCity account may be opened in a matter of minutes. In my review of JackpotCity, I detailed how to sign up.
Select the ‘Sign Up’ button and verify your location.
Make sure you choose a secure password and unique username.
Complete the fields with your email address and phone number.
Please fill out your profile.
Get started with your address and pick the right one.
Please review the necessary paperwork and check the box to indicate your acceptance of the terms and conditions.
If you want to hear from us (which is highly encouraged), please check this box.
If you want to be logged in automatically, choose the final checkbox. You should only do this if no one else has access to your device, as doing so might compromise its security.
The Know Your Customer (KYC) procedure is the last inspection. A passport copy, a recent pay stub, and a current utility bill will enough to prove your identification, income, and residence.
The Malta Gambling Authority, which oversees JackpotCity, mandates this approach. It is also in accordance with laws meant to curb the spread of dirty cash.
JackpotCity provides a convenient banking option for its customers. In the course of my casino research, I discovered a wide variety of trustworthy payment options.
After you log in, you’ll have access to everything you need. Before signing up, though, you won’t have access to too much. You won’t be able to view withdrawal choices until you have at least $50 available for withdrawal. Those who are still on the fence about signing up may find this inconvenient. I also find the requirement of a $50 minimum withdrawal to be excessive.
After that point, the remainder of the payment process at JackpotCity is smooth sailing. Get in touch with the help desk through email or live chat if this happens, and be as descriptive as specific as you can.
Promotions at JackpotCity Casino
At JackpotCity, you’ll never be at a loss for things to do. According to my research, the welcome bonus consists of a match, or a certain proportion of your first deposit transferred to your account as bonus dollars.
After that, you’ll be able to cash in on JackpotCity’s daily bonuses. These can take the form of reload bonuses, free spins, or both. Just go on over to the ‘Promotions’ section to find out what’s up for grabs in the near future. If you’re still hungry for more information, I recommend subscribing to updates so you can start receiving tailored promotions in your email.
The next feature is the Bonus Wheel, which may be located in the top right corner of the website. Spinning it once every four hours will give you a chance to win extra cash, extra spins, a skip ahead, nothing, or loyalty points.
Speaking of loyalty programs, let’s have a peek at JackpotCity’s VIP program. You may earn rewards as you fund your account and wager real money. Starting at bronze, the tiers progress through silver, gold, platinum, diamond, and finally, the Prive tier.
As soon as you join up, you’ll be placed in the Bronze player tier, with advancement to Silver and Gold tiers requiring a certain number of points. To access the Diamond and Prive tiers, you must first be invited.
Additional incentives, daily deals, a dedicated account manager, and more are available to members at higher loyalty program tiers at JackpotCity.
Video Slots at JackpotCity Casino
At JackpotCity, you may select from hundreds of different slot machines and other games that actually pay out money. Video slots, blackjack, jackpots, roulette, poker, live dealer options, and a plethora of other games were unearthed throughout my research.
The JackpotCity casino has a simple filtering mechanism that just allows you to refine your search by game category. Hot and cold games, favorites, and a search box let you zero in on exactly what you’re looking for.
The same holds true for the lobby of a live casino. You will need to manually go through the whole lobby to discover the specific game genre you are interested in, as there are no filters other than the search box. Given the small sample size, though, this should be straightforward.
JackpotCity’s live dealer casino games are aired in full HD and playable on any device. The chat feature allows you to have conversations with the croupiers and other players.
The ability to play free versions of the slot machines was one of my favorite features of the JackpotCity casino lobby. Select the ‘demo’ button that appears when you move the mouse pointer over the image of the game. You may try out the slot machine without risking any money. Although you can’t try out the games for free before signing up, you can watch a few hands to get a feel for the action.
Mobile App for JackpotCity Casino
According to my research on the JackpotCity casino, you can play on many devices. Start up an up-to-date browser like Chrome, Safari, or Firefox and you should be set to go. Using Wi-Fi rather than cellular data is highly recommended.
The JackpotCity mobile app is available for free on both the Google Play Store and the Apple App Store.
No matter what device you’re using, it’s the same great experience. This is true for every facet of the service, from sign-up and banking to help desks and game play.
At JackpotCity, you may access frequently asked questions and live chat for assistance. From what I could see, the Frequently Asked Questions were located in the “Support” section of the main menu. An extensive knowledge base is available, with articles sorted into sub-headings like “withdrawal questions,” “technical support,” “responsible gaming,” “new to casino,” “slots,” and so on.
The hardest part is actually locating the live chat. Access the article and choose “No” when prompted to indicate whether or not the provided information was helpful. A link to the live chat will then be provided to you. Because of this, getting in touch with help is tough. The live chat service is accessible at any time, day or night, which is a huge benefit.
Confidence and Safety
Playing at JackpotCity casino is completely risk-free. To begin, a prestigious Malta authority, the MGA, has issued a license for the site to operate legally.
JackpotCity is regulated by the Malta Gambling Authority, so players can be certain that the casino follows all necessary safety measures. Furthermore, it requires that your data be processed using industry-standard SSL encryption.
There’s also the matter of the casino’s standing. Players at online casinos know about JackpotCity, and the site has received rave ratings from the community. The online gambling site also swept the 2019 Gold Awards for Best Casino.
Since it is meant to be fun, gambling online shouldn’t cause any issues. JackpotCity Casino understands this, so they devoted an entire section of their Frequently Asked Questions (FAQs) to it. Learn about self-exclusion, deposit restrictions, and where to find the relevant gaming authorities.
Nonetheless, I thought JackpotCity casino might benefit from more content concerning responsible gambling resources. Of course, if you still have questions after reading this, feel free to get in touch with our helpful customer service staff.